Allow until 4pm on the day of collection for your waste to be collected. Road works can sometimes affect collection times.
If your waste hasn't been collected by 4pm tell us which waste collection(s) have been missed.
If your garden waste brown bin does not display a pink sticker it will not be emptied. To obtain a pink sticker renew subscription to the service. If you have renewed but have not been sent a pink sticker contact us.
To use this form you'll need a customer account. Using a customer account means you can:
- Track progress online
- Ask for progress updates via email or text
How would you like to continue: